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Feature · Scheduling

A schedule that fills itself.

Smart waitlist offers cancellations to the next eligible patient before front desk sees the gap. Provider rules respected. Reminder cadences that actually reduce no-shows. Online self-booking that fits your rules.

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4%
Avg no-show rate
<3min
Slot recovery time
78%
Online-book share
11channels
Reminder mix
Smart waitlist

Cancellations refilled before front desk sees the gap.

When a patient cancels, the waitlist auto-offers the slot to eligible patients via SMS — first to accept gets the slot. Most gaps close in under 3 minutes.

  • Eligibility-aware — — provider, location, visit type, payer.
  • First-come-first-served — — transparent rules.
  • SMS / email / app — push offers.
  • Auto-confirms — — no front desk required.
before front desk
Provider rules

Schedules that respect how each clinician works.

Block-out times, visit-type quotas, lunch protections, admin time, no-double-book holds, residency rotations — set once, system enforces.

  • Visit-type quotas — — "max 3 new patients per day."
  • Block-outs & holds — — inviolable for online booking.
  • Rotation calendars — — residents, attendings, locums.
  • Per-provider rules — with admin overrides.
respect how each c
Reminders

Reminder cadences that actually reduce no-shows.

Mix SMS, email, app push, and voice — by patient preference. Confirm-or-cancel actions are one tap. No-shows are a metric we obsess over.

  • Per-patient — channel mix.
  • One-tap — confirm or cancel.
  • Cascading reminders — — escalate if not confirmed.
  • Localized — — English, Spanish, +14 more.
that actually redu

Cut your no-show rate in 30 days.

We'll benchmark your current cadence against our 1,800-practice baseline during your demo.

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