Customers

2,400 practices. Real numbers, line by line.

Every claim shown below is from a Focus customer with permission to share. We don't pretend our customers are anonymous — we name them, attach the metrics, and let you call them as references during a demo.

2,400+
Independent practices
14,000+
Clinicians using Focus daily
98%
First-pass claim acceptance
+6.2%
Avg. lift in collections, year one
Featured case study

Bayview Clinic took A/R > 90 days from 38% to 9% in six months.

B

Bayview Clinic · Internal Medicine

4 providers · ~6,800 visits/yr · Aetna / United / Medicare mix · migrated from eClinicalWorks · Q1 2026
A/R > 90 days
38%→
9%
First-pass acceptance
81%→
98%
Hours / clinician / week on charts
~12 hrs→
<1 hr
Net collections (annualized)
$1.84M→
$1.96M
“The 38-to-9 number is the one our board cares about, but honestly, what changed our day-to-day was the modifier-25 logic. Our coders used to manually flag every problem-plus-AWV visit. Focus does it live, in the room, and we stopped losing E/M revenue we were entitled to. — Dr. Elena Lopez, MD · Internal Medicine, Bayview Clinic
More practices, more numbers

Different specialties. Same direction.

CP

Cornerstone Pediatrics

Pediatrics · 8 providers · Boston, MA

Cut no-show rate from 13% to 3% in three months. Smart-waitlist auto-fill recovered 240 visits in Q1 alone — measured against the prior-year baseline.

▼ no-show 13% → 3%+240 visits / Q+$74k / Q recovered
NS

North Star Psych

Behavioral Health · 14 providers · Denver, CO

Eleven-day migration off Practice Fusion with parallel-run on real visits. Group-visit billing for measurement-based care now captured in real time during the session.

11-day migration+18% capture on group visits98.5% first-pass
AC

Allegro Cardiology

Cardiology · 6 providers · Atlanta, GA

Holter and CIED interrogation imports auto-attach to encounter and prompt the correct CPT pair. Coding correctness up 11 points in 90 days; rework hours cut in half.

+11 pts coding correctness−54% rework hrs+$112k / Q
SP

Summit Primary Care

Primary Care · 12 providers · Salt Lake City, UT

Annual Wellness + problem-visit billing rebuilt from scratch — the AWV-plus-E/M pattern that legacy EHR was bundling now captures both, with documentation that holds up at audit.

+$1,260 / provider / mo98% first-pass0 audit findings
In good company

Talk to a customer before you talk to sales.

We'll connect you to a current Focus customer in your specialty, your size, and your region. No vendor on the call. Real numbers, real workflow.

Request a reference call →Book a demo